Depends on when you go. If you show up during lunch/hour when the line is getting long they absolutely will over scoop. It isn’t worth it for them to slow down

Depends on when you go. If you show up during lunch/hour when the line is getting long they absolutely will over scoop. It isn’t worth it for them to slow down the line when every customer asks them “can you scoop more” at every single step. They just over scoop to keep people quiet and keep the line moving. The difference is about 2x an online or off-peak order, and about 3x a late night order (hour before closing). Just my experience though.