this an old school organization, they don't really have any incentives to be user friendly. they manage a lot of standards, it's a stable gig, they are doing ok

this an old school organization, they don't really have any incentives to be user friendly. they manage a lot of standards, it's a stable gig, they are doing okay, so they did what usually old school organizations do, they got an EULA decade(s) ago and now it's just there and maybe gets updated from time to time. buf no one even questions the need for it. maybe if more things move online, if they face some serious competition, then they might start thinking about these as potential UX issues