Background: I develop line of business .NET applications on full time basis. I can not make sense of this pricing page at all. What's a worker? There is no con

Background: I develop line of business .NET applications on full time basis. I can not make sense of this pricing page at all. What's a worker? There is no concept of a worker in .NET world. Okie, you are saying that a worker is actually a process. Why not call it worker process? What happens if I have one worker and my application crashes due to unhandled exception? Do you automatically restart it? How long does it take to restart? What happens to other client requests while restart is taking place? As someone who has not used any PAAS in production environment, how do I decide how many workers do I need? I think it's your job as a service provider to educate me on how I can move away from my current infrastructure. Let's look at the Add On Pricing https://appharbor.com/addons https://appharbor.com/addons. Dedicated SQL Server - Hecto (10GB) - 180$/month. Shared SQL Server - Yocto plan is free and Nano plan costs money. It's okie to use cute plan names but why not include the detail that Yocto plan provides 20MB storage and Nano plan provides 10GB storage? I can't help but link to Patrick's comments about Heroku's pricing (I am guessing you are taking inspiration from their pricing). Patrick's original comment when Heroku announced pricing: http://news.ycombinator.com/item?id=577622 http://news.ycombinator.com/item?id=577622 Follow up: http://news.ycombinator.com/item?id=1133051 http://news.ycombinator.com/item?id=1133051 On a related note, I think you should definitely check out how http://phpfog.com http://phpfog.com is selling itself. I used to develop web applications in PHP and when I went to their page on 'How It Works', I understood it right away. https://www.phpfog.com/platform https://www.phpfog.com/platform [And bonus points for being so beautiful.] Next, I look at their pricing page: https://www.phpfog.com/pricing https://www.phpfog.com/pricing Once again, their pricing page lists hardware specs so that I can relate to my current infrastructure. But if you notice, they let me run maximum of 10 apps on Silver cloud. So they decided that it only makes sense to run maximum of 10 apps if you have 613MB of memory. I think you should do something similar to educate people about PAAS. When I decided to try them out, the entire process to setup a running WordPress installation was seamless and took less than 5 minutes. I was so impressed that I immediately signed up for the silver cloud. At 30 bucks a month with 10 apps, a WordPress installation on a fully managed server costs me 3 bucks a month. It can't get cheaper than that. This month I am going to cancel my slicehost VPS because I frankly don't have any time/patience/expertise to manage my own server. Thank you very much. For you guys, I would suggest that you should have some sample applications in your dashboard which user can install and play with (e.g. NerdDinner http://nerddinner.codeplex.com/ http://nerddinner.codeplex.com/). Let them get familiar to what your offering is before they decide to commit to your platform. I am going to sign up for AppHarbor and see if it matches up my fantastic experience with phpfog and give you further feedback later on.