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> For the customer-replacement case, you simply tell the customer to replace just one bulb at a time Just imagining the customer support for this is gonna give
by culturestate 4y ago
> For the customer-replacement case, you simply tell the customer to replace just one bulb at a time
Just imagining the customer support for this is gonna give me nightmares.
“Sir, you need to make sure your vehicle’s ignition is turned to accessory mode. Then wait for the light to blink twice, that’s the vehicle’s confirmation that it correctly identified the new light. If it blinks three times, it can’t confirm the light’s location, so you should try removing it and re-inserting it. If it blinks four times, that means you didn’t replace the bulbs in the correct order so you need to initiate a manual reset procedure by going to the driver’s seat and…”