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Isn't automation still a process? You just go from a process where someone has to remember something to a process where a computer checks a condition thousands
by maxerickson 4y ago
Isn't automation still a process?
You just go from a process where someone has to remember something to a process where a computer checks a condition thousands of times a day or whatever.
- nickpeterson 4y agoProcess is pretty overloaded. In this case I think they mean manual process (or perhaps a process with many wait states due to manual, human tasks).
- maxerickson 4y agoSure, but that's my point, it boils down to good processes being better than bad processes. I guess part of what is being talked about here is that people sometimes have trouble reasoning about automation vs reasoning about some human mediated activity.