4 ms·

While this is nice, you still lost access to the hardware you own for two weeks because the manufacturer refuses to admit the design flaw.

• red-iron-pine 4y ago
  If they're willing to repair it at no cost and even cover shipping it sounds like they're definitely acknowledging the flaw -- even if it's because someone made them...
• it_citizen 4y ago
  They replaced for free a joycon of a 5 year old product, and we are talking about a portable device with which i played intensively, traveled with, dropped, eat on it, splashed water, left in the sun, played at the beach in the sand etc… As far as I am concerned, they didn’t have to go that extra mile but they did.
  • Fire-Dragon-DoL 4y ago
    That's you lucky. Our controllers started drifting after a few months of light usage. They have a huge design flaw. I still have to waste time packing and going to a post office (I have no car and never randomly end at a post office, so that's dedicated time). And I won't have controllers for 2 weeks.
• goosedragons 4y ago
  How would them admitting it help? When my Xbox 360 RROD'd I still had to wait two weeks for them to repair it despite them admitting it. It's also a design flaw with virtually every controller with an analog stick ever made, should Sony admit it? Microsoft? It effects joycons more because of the analog stick size leaving less room for deadzone. Sony used even smaller sticks in the Vita, you just never hear about it as much because nobody bought one.