4 ms·

The level of incompetence and mediocrity inside Google when it comes to managing a product ( let alone create a new one ) is astonishing. Even someone running

The level of incompetence and mediocrity inside Google when it comes to managing a product ( let alone create a new one ) is astonishing. Even someone running a lemonade stand knows that trust is the number one requirement when serving a customer/user, everything else comes based on that. Yet, the smart people at Google seem to think otherwise.

thesuperbigfrog 4y ago
>> The level of incompetence and mediocrity inside Google when it comes to managing a product ( let alone create a new one ) is astonishing. Google's product is advertising to people. Google's users are advertisers who want to put their messages in front of people. Google Drive, Gmail, YouTube are all ways of delivering that advertising and collecting information about people for targeted advertising. Why would they spend money building a trust relationship with people when they can just offer free stuff and people will gladly hand over their data and their time to view the advertising?
- xd1936 4y ago
  Devil's Advocate... If they don't spend time on the end user product side also, then they have nobody to advertise _to_, and their advertisers would dry up.
  - thesuperbigfrog 4y ago
    True. That's why they spend a minimal amount. The free stuff has to be good enough to bring and keep people, but not so costly that it is a large expense. "Customer service" for people does not scale well and has high costs. That is one reason why they automate it as much as possible and simply do not have it where it cannot be automated.
  - mrguyorama 4y ago
    Killing competition is actually really cheap at google scale. Most "competition" just wants to be aquihired anyway.
ksec 4y ago
Apple, $2.6T Microsoft $2.1T Alphabet $1.3T. I still remember in ~2009 I said Google wont be able to compete with Apple, simply because no one at Google understand anything about products. For nearly if not over 20 years since I have been against Google. Their downfall finally came, out of the three they are now the ones that seems replaceable. Feels so sad they could have done better. And yet not.
- hnfong 4y ago
  > Alphabet $1.3T. 1.3T. 1.3T!! In 2009 Google was maybe at 1% of its current size... They had it coming for a long time, but you'll probably have to wait for a while before you could do your victory dance
  - ksec 4y ago
    They wont die, just like Yahoo is not dead, and IBM is not dead. But they are certainly not the third player against Microsoft or Apple.

thesuperbigfrog 4y ago

>> The level of incompetence and mediocrity inside Google when it comes to managing a product ( let alone create a new one ) is astonishing. Google's product is advertising to people. Google's users are advertisers who want to put their messages in front of people. Google Drive, Gmail, YouTube are all ways of delivering that advertising and collecting information about people for targeted advertising. Why would they spend money building a trust relationship with people when they can just offer free stuff and people will gladly hand over their data and their time to view the advertising?

xd1936 4y ago
Devil's Advocate... If they don't spend time on the end user product side also, then they have nobody to advertise _to_, and their advertisers would dry up.
- thesuperbigfrog 4y ago
  True. That's why they spend a minimal amount. The free stuff has to be good enough to bring and keep people, but not so costly that it is a large expense. "Customer service" for people does not scale well and has high costs. That is one reason why they automate it as much as possible and simply do not have it where it cannot be automated.
- mrguyorama 4y ago
  Killing competition is actually really cheap at google scale. Most "competition" just wants to be aquihired anyway.

ksec 4y ago

Apple, $2.6T Microsoft $2.1T Alphabet $1.3T. I still remember in ~2009 I said Google wont be able to compete with Apple, simply because no one at Google understand anything about products. For nearly if not over 20 years since I have been against Google. Their downfall finally came, out of the three they are now the ones that seems replaceable. Feels so sad they could have done better. And yet not.

hnfong 4y ago
> Alphabet $1.3T. 1.3T. 1.3T!! In 2009 Google was maybe at 1% of its current size... They had it coming for a long time, but you'll probably have to wait for a while before you could do your victory dance
- ksec 4y ago
  They wont die, just like Yahoo is not dead, and IBM is not dead. But they are certainly not the third player against Microsoft or Apple.