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So, as a negative example, you provide ... a laptop you paid $1500 + $200 + $250 for, and got 7+ years of use?
by kristjansson 4y ago
So, as a negative example, you provide ... a laptop you paid $1500 + $200 + $250 for, and got 7+ years of use?
- evandale 4y agoYeah, but only because I built a desktop in 2010, spent $1100 and didn't have to put a penny more into it until last year. And that was because I wanted to upgrade, not because I had to. I had a Dell laptop survive 8 years without paying for anything. It really annoys me that the laptop died for no reason overnight after an OS upgrade and Apple couldn't even come up with an explanation or attempt to fix it. I've done some Googling recently because this was in my mind again and apparently Catalina bricked a lot of laptops but I can't seem to find any acknowledgment from Apple on that.
- zht 4y agoyou see no reason with being forced to pay for a repair for an issue that was recalled for 2 months later?
- kristjansson 4y agoYes, that's annoying. Generally Apple offers refunds for prior repairs (within some window) on service programs? I'd guess that the compounding exceptions of your situtation (paying for AppleCare in liu of paying for a repair, then that repair being being of a service program) were sufficiently illegible to Apple that you didn't (couldn't?) get a refund.