Indeed. And it's not like the software we have is all that good! A lot of AI effort could go into making software that people like better, that's easier to use,

Indeed. And it's not like the software we have is all that good! A lot of AI effort could go into making software that people like better, that's easier to use, and easier to maintain. The real "knowledge work" is applying the human knowledge of one's own experience and education to solve a presently-unsolved problem, and to decide to do in the first place.