4 ms·
That doesn't seem fair to me. An example from my job—we had a SEV 0 incident, and an _extremely_ important partners was calling our CTO directly to find out det
by schrodinger 4y ago
That doesn't seem fair to me. An example from my job—we had a SEV 0 incident, and an _extremely_ important partners was calling our CTO directly to find out details, estimated time to resolution, etc. Being able to clearly articulate the problem at the CTO → 3rd party level in a way is a pretty important example of managing up in my opinion.