That is the whole point of the article. Based on their old Windows skills and experience (and having no Linux experience?), they thought they knew what they we

That is the whole point of the article. Based on their old Windows skills and experience (and having no Linux experience?), they thought they knew what they were going to get with a newer Windows install. The article is all about how shocked they were when they didn't get what they were expecting. I suspect they'll be trying out a Linux distro now though...