Quality Assurance is one of the hardest things at any manufacturing company, because it absolutely doesn't care about "rock stars" or any other fluff. If your e

Quality Assurance is one of the hardest things at any manufacturing company, because it absolutely doesn't care about "rock stars" or any other fluff. If your employees are tired and burned out, then yelling at them won't fix anything because it's not about whether they get it right that time, it's about getting it right every time. Which means rested, attentive employees who are not going to be "rock stars", they're going to do the job correctly and then go home because that's what's required.