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I was in the CRM business at the time - VP of sales for a CRM integrator and Salesforce was an earthquake when it hit the market in 99. By 2001, Salesforce and
by indymike 4y ago
I was in the CRM business at the time - VP of sales for a CRM integrator and Salesforce was an earthquake when it hit the market in 99. By 2001, Salesforce and competitor Upshot (which got bought by #1 CRM vendor Siebel and put out of business in a failed attempt to put the web genie back in the bottle) were gaining market quickly and their free/low cost per user/mo made it really hard to compete with using traditional software. I did really well selling the companies that had purchased installed-on-the-hard drive software from me with the new SaaS CRMs.
- user3939382 4y agoThanks for the perspective. I was a freshman in high school then, my title was friends-and-family-circle computer expert. At the time my CRM knowledge was limited to recommending "Act!". How far we've come: SF https://vni.s3.amazonaws.com/170928161636742.png https://vni.s3.amazonaws.com/170928161636742.png Act https://i.imgur.com/nW3H5TO.png https://i.imgur.com/nW3H5TO.png
- indymike 4y agoThings have improved, for sure.