3 ms·

Thank you for your reply! The death by a thousand cuts is real. Where I work we use Slack for nearly everything, we pretty much only have email addresses to lo

Thank you for your reply! The death by a thousand cuts is real. Where I work we use Slack for nearly everything, we pretty much only have email addresses to login to Slack and AWS. I have definitely found with the diverse bunch of people that I work with, that some people are very articulate in writing and some are very articulate in verbal communication. My personal experience is that people with English as a second language (in general) prefer written communication (they also write the best docs too). While native English speakers tend to prefer verbal communication for its ease and because of their comfort with it. One piece of advice from me to you is to be careful of relying on speech to text for two main reasons: 1. Consider proper nouns, the products or tools that your customers are building or using. An example, I say "emacs", Siri on my phone thinks that should be "IMAX". Another example is `grep`, Siri thinks that ought to be "grape". Perhaps users would be able to define their proper nouns for flowy. 2. Despite having fluent English that is understandable to the vast majority of people, speech to text systems really struggle to understand me because I do not speak in a flat American accent. Perhaps it's just me :shrug:

talksik 4y ago
Ahh yes that is a really good insight about people with English as a second language. This is why I believe that the lowest hanging fruit are international teams, as they typically talk 24/7 in their native tongue and are not fond of typing in Slack from my discussions. Still, I have seen that these folks still have presentations in English and with diagraming and such, they are able to articulate something that's more digestible than full on documentation. I think loom sort of videos would still be good for these people to diagram and demo things. We want to add something like this with video + screen broadcasting. Yep speech to text won't be fluent with technical terms. I'm hoping it does 80% of the job, and then constantly improve it based on what you mentioned. Thanks for the suggestions! Perhaps starting with editable speech to text would be viable, while trying hard not to promote async communication to a point where people aren't conversing naturally as humans do but constantly stopping, editing and typing.

talksik 4y ago

Ahh yes that is a really good insight about people with English as a second language. This is why I believe that the lowest hanging fruit are international teams, as they typically talk 24/7 in their native tongue and are not fond of typing in Slack from my discussions. Still, I have seen that these folks still have presentations in English and with diagraming and such, they are able to articulate something that's more digestible than full on documentation. I think loom sort of videos would still be good for these people to diagram and demo things. We want to add something like this with video + screen broadcasting. Yep speech to text won't be fluent with technical terms. I'm hoping it does 80% of the job, and then constantly improve it based on what you mentioned. Thanks for the suggestions! Perhaps starting with editable speech to text would be viable, while trying hard not to promote async communication to a point where people aren't conversing naturally as humans do but constantly stopping, editing and typing.