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The main issue I see is Single Sign-On being gated behind enterprise pricing, and a "please contact our sales team" option no less. Big enterprises can happily

by judge2020 4y ago

The main issue I see is Single Sign-On being gated behind enterprise pricing, and a "please contact our sales team" option no less. Big enterprises can happily pay whatever you ask for SSO, but this mainly hurts the medium-sized businesses that only set up SSO if it's convenient; if it costs a lot more, they'll settle for the reduced security of username+password auth. If anything, supporting the big 3 identity providers (Google, M365, and Okta) on the Pro plan would be better than charging to have any form of SAML/SSO. https://sso.tax/ https://sso.tax/ Also, do you have plans to offer a discount or donated version for nonprofits?

chime 4y ago
Second this. SAML/SSO is less of an enterprise feature and more of an onboarding escalator. Even startups with 3 devs use SSO now.
- coscreen 4y ago
  Good catch, this got actually much easier for us to do recently as you can now sign in with SSO through Datadog. So if you sign up to Datadog with any SSO provider, you should be able to login to CoScreen with just two clicks. We corrected that on our pricing page as well.
- philsnow 4y ago
  From a different perspective, SSO is an offboarding guardrail. I worked at a company that used Slack before they had SSO working. One person left the company and there was speculation as to reasons etc on various slack channels. Two or three weeks later, they piped up with one more "goodbye" in a public channel... and then actually signed out.
coscreen 4y ago
See our separate comment on SSO through Okta, this is actually available out of the box through login with Datadog and we've corrected the pricing page. Thanks again for the pointer. We'd like to keep CoScreen affordable for those teams and are planning to factor it into the pricing model once we put one in place. Drop me a mail if you have specific requirements (till@coscreen.co).
Terretta 4y ago
Agree on SSO, but even easier, to hit something like 80% of the business market you can just: https://www.xsplit.com/user/auth?redirect_to=%2Fdashboard%2Fmain https://www.xsplit.com/user/auth?redirect_to=%2Fdashboard%2F... This gives you anyone doing sign-on via Google Workspaces and anyone doing sign-on via O365/M365, as well as anyone using managed Apple IDs. Zero SSO integration / support required.

chime 4y ago

Second this. SAML/SSO is less of an enterprise feature and more of an onboarding escalator. Even startups with 3 devs use SSO now.

coscreen 4y ago
Good catch, this got actually much easier for us to do recently as you can now sign in with SSO through Datadog. So if you sign up to Datadog with any SSO provider, you should be able to login to CoScreen with just two clicks. We corrected that on our pricing page as well.
philsnow 4y ago
From a different perspective, SSO is an offboarding guardrail. I worked at a company that used Slack before they had SSO working. One person left the company and there was speculation as to reasons etc on various slack channels. Two or three weeks later, they piped up with one more "goodbye" in a public channel... and then actually signed out.

coscreen 4y ago

See our separate comment on SSO through Okta, this is actually available out of the box through login with Datadog and we've corrected the pricing page. Thanks again for the pointer. We'd like to keep CoScreen affordable for those teams and are planning to factor it into the pricing model once we put one in place. Drop me a mail if you have specific requirements (till@coscreen.co).

Terretta 4y ago

Agree on SSO, but even easier, to hit something like 80% of the business market you can just: https://www.xsplit.com/user/auth?redirect_to=%2Fdashboard%2Fmain https://www.xsplit.com/user/auth?redirect_to=%2Fdashboard%2F... This gives you anyone doing sign-on via Google Workspaces and anyone doing sign-on via O365/M365, as well as anyone using managed Apple IDs. Zero SSO integration / support required.