3 ms·
As great as the deck is, it's got two major downsides that you should be aware of before buying: * It's insanely heavy and if I don't support it with a pillow
by korijn 4y ago
As great as the deck is, it's got two major downsides that you should be aware of before buying:
* It's insanely heavy and if I don't support it with a pillow on my lap, my hands and wrists start tingling after about 15 minutes of play.
* The dock is absolute garbage and so is the support. It can't charge the deck fast enough AND power itself. With the standard charger the dock powers itself off, and with a more powerful one it stays on but the deck's battery will drain, and you get constant warnings about "a slow charger".
I've reported this on the forums and via official support months ago, I've tried two official chargers, and two alternatives (apple and dell), nothing works.
The only workaround I have to play on the TV with the dock is to disconnect the charger and play until the battery runs out.
I feel like I've been lied to and want to return the dock, but I couldn't get myself to do in in the hopes Valve will reward my trust and patience a fix. But I'm not holding my breath.
- dougmwne 4y agoI think you have a hardware defective dock. Try an RMA. No reason you should be having power issues unless you are powering a usb-c display or some other high drain device off the dock.
- korijn 4y agoTurns out the (official) chargers were defective. Got another one and everything works.