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Seems the much bigger threat for Intuit is ChatGPT-like tools. Understanding confusing manuals or rules and then explaining them is exactly what it does best. I
by jamestimmins 4y ago
Seems the much bigger threat for Intuit is ChatGPT-like tools. Understanding confusing manuals or rules and then explaining them is exactly what it does best. I'd be very surprised if in two years we aren't all using AI for our taxes as a matter of routine.
- xivzgrev 4y agoLol - that is way too ambitious, so you will likely be very surprised Tax filing is the hardest thing to get people to switch. Costs are relatively low but penalties are high. Plus no one wants to short change their refund AI right is now is unpredictably inaccurate, certainly not enough for tax filing. I think that will take more time than we think to iron out. But let’s assume it’s perfectly accurate. You still need all the software to support actual filing - accepting forms, validating the input, etc. and that all costs money. We may see some AI startups to help you do your taxes very soon, but I imagine they will secretly have humans on back end for now to help validate
- jamestimmins 4y agoI suspect that whenever it happens it will involve human validation or adversarial AI systems to validate the result from another one. I hope I'm right!