3 ms·
Churn greater than about 10% is a death sentence for a SaaS business. And it's a metric every investor will ask about and every potential employee ought to.
by rongenre 4y ago
Churn greater than about 10% is a death sentence for a SaaS business. And it's a metric every investor will ask about and every potential employee ought to.
- HWR_14 4y agoI assume you're talking about monthly churn. But I thought an industry average was higher churn than that. I'm sure it depends somewhat on the type of SaaS you are running.