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It must cost them some revenue because quick receipts is a much better user experience. The receipt system will inevitably make mistakes and it's much easier fo
by rurp 4y ago
It must cost them some revenue because quick receipts is a much better user experience. The receipt system will inevitably make mistakes and it's much easier for the customer to deal with those before leaving the area and getting involved in something totally different.
- kube-system 4y agoI see little correlation between such minor user experience quibbles and sales in US retail. You can't even tap a MasterCard to pay in any of the top 3 brick and mortar retailers in the US. Nobody is going to walk 2 more blocks past an Amazon Go/Fresh because they want their receipt faster. Or at least, the demographic who would is likely not the demographic Amazon is targeting. These stores are going up in neighborhoods where people are relatively unlikely to look at their receipts anyway.