I don't get it either. There's absolutely no mention about the product's quality, all I can see is whining about not liking changes. I'm not a power user by an

I don't get it either. There's absolutely no mention about the product's quality, all I can see is whining about not liking changes. I'm not a power user by any means, but today I've been able to do my support shift without any change at all. Even the old *.assistly.com urls work as always, they don't even redirect. The GUI received a facelift but it's hard to say that it's worse than before. And what's all that about Assistly not existing anymore and Desk.com being a new product with hours of existence? I mean, this is not even a consumer product, it is for people who do support for a living. If this girl can't wrap her minds about a product changing their name while still being the same product then I don't want them supporting me. Ever.