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> and also struggling with quality. The problem is that the media's endless obsession with Tesla means that criticism of their products become mainstream news,
by simondotau 4y ago
> and also struggling with quality.
The problem is that the media's endless obsession with Tesla means that criticism of their products become mainstream news, whereas criticisms of the average Toyota or Ford are never more than bullet points in car reviews. A few key points which contradict the assertion of Tesla "struggling with quality":
• Tesla products consistently get high satisfaction ratings by their customers. [0] (Perhaps panel gap consistency isn't as high on the list of customer importance as car reviewers think it is?)
• Tesla products have been consistently rated as among the safest cars on the road with respect to crash-worthiness. Most notably the recent assessment of the Model Y by Euro NCAP. [1] Maybe the panel gaps aren't perfect, but the chassis under the skin seems to have been well engineered.
• Toyota, the supposed world leaders in car manufacturing, recently admitted — in public no less — that the Model Y is "truly a work of art". [2]
[0] https://electrek.co/2022/06/15/tesla-tops-list-most-satisfied-customers-entire-auto-industry/ https://electrek.co/2022/06/15/tesla-tops-list-most-satisfie...
[1] https://cleantechnica.com/2022/10/01/the-tesla-model-y-earned-europes-highest-safety-score-in-history/ https://cleantechnica.com/2022/10/01/the-tesla-model-y-earne...
[2] https://thedriven.io/2023/03/01/toyota-admits-tesla-model-y-is-truly-a-work-of-art-as-it-rethinks-ev-strategy/ https://thedriven.io/2023/03/01/toyota-admits-tesla-model-y-...
- bmitc 4y agoTesla ranks amongst the lowest in reliability in Consumer Reports. Tesla has also intentionally underreported warranty fixes by not labeling them as such. Tesla has a poor reputation for fit and finish. Consumer satisfaction is going to be heavily skewed and untrustworthy in a case like Tesla where one is buying a premium vehicle with a lot of hype and fraudulent marketing. I wouldn't associate it with quality. Personally, I have sat in several Teslas. They all feel cheaper than my Kia. Safety is also loosely correlated with what is meant by quality. And another manufacturer's, particularly one going through a lot of drama and turmoil regarding EVs, anonymous sentiment is irrelevant.
- simondotau 4y agoSo what you're saying that subjective notions of "feel" are important to the idea of product quality, but whether the product is actually well engineered is just "loosely correlated"? Wow. You are twisting yourself into a pretzel to emphasise that which favours your opinion and disregard that which runs counter to it.