3 ms·

One thing I have seen mentioned yet is this change from the perspective of honest sellers. Amazon customers are notorious for not bothering to read the listing

by pcamen 4y ago

One thing I have seen mentioned yet is this change from the perspective of honest sellers. Amazon customers are notorious for not bothering to read the listings and because of the generous return policy for FBA items, will just buy something to see if it works. I also sell on my own website and don't have any of that type of problem, but my return policy is not quite so generous. So me, as an FBA seller has certain products that I've specifically added "DOES NOT FIT XXX YYY" and people buy it and then return it with the comment "DIDN'T WORK on my XXX YYY". I get enough of these stupid returns and Amazon suspends my listing, making my go through a contrition process telling them all the things I've done to remedy the excessive returns. I've got one very popular product, my best seller, that has gone through this 5 or 6 times in the last few years. While I understand the perspective of fraudulent listings swapping in sub-standard products, the big improvement I am hoping for is that the warnings will actually get people to read the damn listing so they understand what the item isn't to be used for.

SCUSKU 4y ago
I've seen a few of these in the wild just as a consumer and I always wonder why people even bother leaving a review. My thought is you're just exposing to everyone how ignorant you are.
- Acutulus 4y ago
  Of the (generally) many things those specific types of consumers are ignorant about, their own ignorance is usually one of them. Whereas I read "Unsatisfied! I did not read the listing!", they feel they wrote "Unsatisfied! Seller did not explain the item in the listing!" to the benefit of the other consumers in their same category. In a perverse way I could see it actually curbing those unwanted purchases in the future, but sadly at the expense of the seller.
core-utility 4y ago
I'm somewhat guilty of this, but a lot of it comes down to Amazon's search. I'll search for "iPhone 13 case" and then window-shop with pictures. I get the case and realize that even though I searched for iPhone 13, it sent me to a product for the iPhone 14 and I didn't realize until I bought it.

by pcamen 4y ago

SCUSKU 4y ago

I've seen a few of these in the wild just as a consumer and I always wonder why people even bother leaving a review. My thought is you're just exposing to everyone how ignorant you are.

Acutulus 4y ago
Of the (generally) many things those specific types of consumers are ignorant about, their own ignorance is usually one of them. Whereas I read "Unsatisfied! I did not read the listing!", they feel they wrote "Unsatisfied! Seller did not explain the item in the listing!" to the benefit of the other consumers in their same category. In a perverse way I could see it actually curbing those unwanted purchases in the future, but sadly at the expense of the seller.

core-utility 4y ago

I'm somewhat guilty of this, but a lot of it comes down to Amazon's search. I'll search for "iPhone 13 case" and then window-shop with pictures. I get the case and realize that even though I searched for iPhone 13, it sent me to a product for the iPhone 14 and I didn't realize until I bought it.