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> In May 2022, then-CEO Howard Schultz announced that the company would begin rolling out credit card tipping in the fall at all of its locations — save for the
by chrisbolt 4y ago
> In May 2022, then-CEO Howard Schultz announced that the company would begin rolling out credit card tipping in the fall at all of its locations — save for the 200+ stores that were unionized or in the process of unionizing.
They didn’t keep tips, they withheld the convenience from customers. Shitty, but not exactly theft.
- Arrath 4y agoThat seems like exactly the kind of hair-splitting shenanigans that management would undertake to attempt to strike back at the union stores. Sure, they're only withholding the convenience from the customers, but how much real impact does this have on the tips given? I know I've personally had to forego giving tips before due to lack of cash.