As it turns out, users lie This can be overcome by explaining to them up front, that you are about to invest your soul in the effort and that they will be doin

As it turns out, users lie This can be overcome by explaining to them up front, that you are about to invest your soul in the effort and that they will be doing you a disservice if they are not honest and that failure later will be harder on you. When they realize that they are actually saving you a larger amount of future grief then they tend to be more honest.