More than likely iFit. I don't think they're doing so hot after the Peloton lawsuit, and anecdotally getting their support to answer a simple email takes month

More than likely iFit. I don't think they're doing so hot after the Peloton lawsuit, and anecdotally getting their support to answer a simple email takes months. My last conversation with them by phone basically ended with the agent saying "go ahead and initiate a charge-back with your credit card, because even though you should be refunded my hands are tied".