5 ms·

I think you probably should. Then the wait staff would have a big material incentive to turn against management. The whole "spare the edge" attitude just prote

• anamexis 4y ago
  "The core" in this case does not benefit from the waitstaff gaining nor losing tips. Also, it's just a matter of empathy.
  • RedCondor 4y ago
    The core absolutely is affected. Total expected compensation includes tips. Employees that don't get what they need will either 1) ask for more salary, 2) work elsewhere, or 3) expose the system as some kind of slavery. Any of these are only set in motion if you stop coddling management's bad decisions.
    • anamexis 4y ago
      In practice, there is no way that waitstaff turnover will actually influence what management choses as the tipping presets on the POS system.
  • bmarquez 4y ago
    > Also, it's just a matter of empathy. Empathy is being weaponized in order to shift the responsibility of wages from the employer to the consumer. In the article, customers are feeling pressured and guilty and are even walking away from the tipping screen. Part of the solution is to first realize what is going on and not feel guilty about that.