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People don’t choose to go to a doctor. They are not given a choice of using the expert system - even if they can’t afford a doctor. Chatbots for customer suppo
by kolinko 4y ago
People don’t choose to go to a doctor. They are not given a choice of using the expert system - even if they can’t afford a doctor.
Chatbots for customer support never worked right, so it wasn’t a choice either. With gpt-powered bots, many - if not most will choose that over calling a helpline.