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This is the future of self support. Instead of those shitty chat bot state machines that only offer the same FAQ you just searched through, it now can infer all
by gabereiser 4y ago
This is the future of self support. Instead of those shitty chat bot state machines that only offer the same FAQ you just searched through, it now can infer all your company documentation to your users (external facing of course) so that they can find exactly what they are looking for. MDN docs would be easily searchable (I mean, they already are really accessible). Your company’s fizzbuzz wizbang-SNAPSHOT-bim.bam.boom.jar docs would actually make sense to humans and your engineers will no longer have to be in customer meetings!
- eli 4y agoWonder how often it hallucinates features you don’t have
- krmblg 4y agoProbably also not any more frequent than your average sales guy (at least those that overpromise _every_ feature to their leads/accounts and casually ask you to whip it up and ofc deploy it on a friday afternoon so the promise they made to the strategically and overall super important client isn’t revealed as utter lies).
- remoquete 4y agoA solution like this might be fantastic for docs testing. If docs are indeed the single source of truth for technical products (alongside code), a GPT powered assistant can help identify gaps.
- mooreds 4y agoNeeds to do a bit more. It choked on a 400 page doc site I tried (at least with the free tier I have access too). I would really like to see it in action on a docbase I'm familiar with, though. Edit: Just tried again, and it hangs on doc 55 out of 421. Here's the site if anyone else wants to give it a go: https://github.com/fusionauth/fusionauth-site/ https://github.com/fusionauth/fusionauth-site/
- mfester 4y agoYes, we plan to do this in background workers soon so that it can carry the load.