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I work for Cigna, and recently went through cancer treatment. They rejected every scan and treatment until my doctor challenged. My first doctor couldn't figur

I work for Cigna, and recently went through cancer treatment. They rejected every scan and treatment until my doctor challenged. My first doctor couldn't figure out how to challenge and it set back my initial treatment. Then last year the CEO did a town hall with a tear jerker clip show about how evicore is helping cancer patients. But evicore is the part of Cigna that kept rejecting my treatment. It was incredibly insulting, and I've been ashamed to work there since.

nine_zeros 4y ago
Brutal. Once you get the treatment and feel better, please share it with your local news stations. This is the kind of story that should take the company out of business.
- borissk 4y ago
  The local news station probably receives a big part of it's budget and profits from medical ads. It won't run any material that can threaten it's main income.
throw737away 4y ago
That is sick. I'm sorry. I remember that town hall. I know people at evicore. Some of them even seem to take pleasure in the fact that patients and doctors call them EvilCore. They're very convinced that evicore delivers superior outcome at lower cost. I quit Cigna late last year. Couldn't take the place anymore.
- olliej 4y ago
  > They're very convinced that evicore delivers superior outcome at lower cost. A superior outcome by what measure? Non-treatment with a cheaper life insurance payout than cost of treatment is "superior". Treatment with a worse long term outcome that is cheaper overall is "superior".
  - throw737away 4y ago
    Insurance companies' primary master is always the payor. Always. They talk about serving the patients, but payors are who pay the bill. "Superior outcome" = Careful dance between aggregate average outcome vs total cost of care. It's a typical insurance industry doublespeak, and an very effective way to sell to payors.

nine_zeros 4y ago

Brutal. Once you get the treatment and feel better, please share it with your local news stations. This is the kind of story that should take the company out of business.

borissk 4y ago
The local news station probably receives a big part of it's budget and profits from medical ads. It won't run any material that can threaten it's main income.

throw737away 4y ago

That is sick. I'm sorry. I remember that town hall. I know people at evicore. Some of them even seem to take pleasure in the fact that patients and doctors call them EvilCore. They're very convinced that evicore delivers superior outcome at lower cost. I quit Cigna late last year. Couldn't take the place anymore.

olliej 4y ago
> They're very convinced that evicore delivers superior outcome at lower cost. A superior outcome by what measure? Non-treatment with a cheaper life insurance payout than cost of treatment is "superior". Treatment with a worse long term outcome that is cheaper overall is "superior".
- throw737away 4y ago
  Insurance companies' primary master is always the payor. Always. They talk about serving the patients, but payors are who pay the bill. "Superior outcome" = Careful dance between aggregate average outcome vs total cost of care. It's a typical insurance industry doublespeak, and an very effective way to sell to payors.