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Yup, this should be addressed with the same level of detail and transparency as a postmortem for a technical failure. What were the multiple points of failure
by wefarrell 4y ago
Yup, this should be addressed with the same level of detail and transparency as a postmortem for a technical failure.
What were the multiple points of failure that led to this decision and how are they altering their operations from preventing something like this from happening again?
Without deep transparency they will lose trust.