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California law supposedly allows this but I haven't had much luck. Very recent experience was with wifi on American Airlines. I was taking a bunch of flights in
by jrnichols 4y ago
California law supposedly allows this but I haven't had much luck. Very recent experience was with wifi on American Airlines. I was taking a bunch of flights in a 30 day period, so I signed up for the wifi subscription. Very easy to do online. But there's no way to cancel it online that I could find. I couldn't even find "cancel" in the FAQ, and had no choice but to engage a customer service agent (during business hours) to cancel. They cancelled it, but it was a greater number of hoops than I ever should have needed.
- dragonwriter 4y agoLaws don't magically make things happeb, they punish them not happening, which, ideally, over time, encourages compliance. This, especially with things like consumer protection law, relies on people seeking enforcement when they are violated.