I don’t because those experiences are usually frustrating. Website chat bots give you a link to the support docs and leave you to find your answer there and com

I don’t because those experiences are usually frustrating. Website chat bots give you a link to the support docs and leave you to find your answer there and company voice chat is famously limited (“agent” “Agent” “AGENT” 0 0 0 0) Seems like LLMs would be much better than those right out of the gate. I will often use “chat with a person” over “call a person” if that is offered because it’s usually easier to be precise in chat and just copy-paste order numbers or whatever.