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They really are bad, I don't think people get the full extent of it until they experience it first hand. I've been in client meetings where the devs (and manag
by zo1 4y ago
They really are bad, I don't think people get the full extent of it until they experience it first hand.
I've been in client meetings where the devs (and managers) from an offshore Indian consultancy were in. Putting aside the huge language barrier due to the thick accent, they were barely able to comprehend English instructions. And to top it all off, they simply didn't know what they were doing (in this case Salesforce). Literally the thing they were hired as "experts" in, they couldn't do. All with zero shame throughout the whole ordeal. But the cheap price-tag and mountains of hidden technical debt were worth it for the client it seems.
After the meeting and talking with the client, I went ahead and assigned a go-getter junior from our side to research and figure out what needed to be done, handed it on a platter to them after a few hours, and they still couldn't figure it out when I asked about it weeks later.
What they were experts in, though, is re framing their failings on something or someone else. Instead of "we don't know where to find the API keys for this Salesforce API in the Salesforce GUI (and can't be bothered to google it)", they say "we would like to have a workshop about how you are integrating with our Salesforce API." where they weasel information out of others and make it seem like other parties did something wrong.
- alain67 4y agoOMG. Had same type of guys in offshore... Still have some hope they improve.
- manuelabeledo 4y agoHad exactly the same interaction with Accenture, just with a different third party integration (ServiceNow?). They couldn't even start the process of developing the integration. At some point, we assigned a guy to guide them somehow. Their lead would then report progress to our VP. At some point after a couple months, this guy announced that they finished the project, and were ready to move on to the next one. What they didn't disclose was that the integration was basically done by our guy, who was too good-hearted to leave them alone. Of course, when it was time to start the new project, they had the same issue, we assigned another of our guys to help them, just that, this time, he was having none of it. Still they lasted for several months after that (and at least a full team re-org).
- game_the0ry 4y ago> Literally the thing they were hired as "experts" in, they couldn't do. All with zero shame throughout the whole ordeal. Dishonesty is common in that business.