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If you're dealing with a (normally small) company that generally takes care of their customers, an email like this as a conversation starter is just going to ma
by camhart 4y ago
If you're dealing with a (normally small) company that generally takes care of their customers, an email like this as a conversation starter is just going to make the customer support reps lives miserable and make them not want to lift a finger for you. Save this for the companies that really deserve it.
- junon 4y agoFeelings do not trump laws. If those reps are miserable working at a company knowingly employing deceptive or predatory tactics, they should find employment elsewhere.
- camhart 4y agoI literally said save it for the companies that deserve it... Did you fail to read my entire comment? A decent person cares about being decent towards other human beings.
- nkrisc 4y agoThis isn't about service reps, it's about you. Sometimes you have to look out for yourself. This is hardly being abusive to service reps so they can suck it up and deal with it.
- camhart 4y agoYou should care about how you treat others. When a simple "hey, can you help me cancel my subscription?" would suffice, there's no reason to make threats and go to the extreme.