> It could be that working in the store for a day is a good way to get candid and unfiltered input from those workers and managers. Yeah, nah. Can you imagine

> It could be that working in the store for a day is a good way to get candid and unfiltered input from those workers and managers. Yeah, nah. Can you imagine any low level AppleStore worker giving Steve Jobs "candid and unfiltered input"??? If that's what you're after, you don't send in a very public top-of-the-org-chart face. At least not in any place with at-will (or right-to-work, whichever it is?) employment laws, where they could fire you on the spot for no reason at all. (Most likely not the CEO doing the firing, but the workers direct or one up or regional manager - who'd just been shown up as worthy of "candid and unfiltered input")