3 ms·
> Alas, Google has no customer service, so their developers shall be placed in the void until morale improves. We had customer support for Google Fiber, and en
by jrockway 4y ago
> Alas, Google has no customer service, so their developers shall be placed in the void until morale improves.
We had customer support for Google Fiber, and engineers could pair with a CSR to listen to calls whenever they wanted to. We were widely regarded as having excellent customer support, and of course, customers were calling us about our highest priority but most difficult to fix bugs.