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Tangentially related - I signed up for DSL through Deutsch Telekom while living on a US military base in Germany, in 2002. I signed up in person at a DT locatio
by kunwon1 4y ago
Tangentially related - I signed up for DSL through Deutsch Telekom while living on a US military base in Germany, in 2002. I signed up in person at a DT location, and due to the language barrier, I did not get the 'unlimited' plan that I asked for. Instead, I got a 10 hour per month plan, with hourly overage charges once I passed 10 hours. I did not discover this mistake until I returned from a deployment several months later, during which I left my DSL connected. The bill from DT was over 10,000 euros. I never paid, and I had to use creative methods to get online from then onwards. It was annoying.
- expertentipp 4y agoAh yeah typical German customer service "we will straight out lie to your face because fuck you". Unsurprisingly every mistake and misunderstanding is at a disadvantage to the customer.