It happens. Imagine the duty manager has to spend 30 minutes each shift sorting out inventory paperwork because the system is old and slow. Nobody at the store

It happens. Imagine the duty manager has to spend 30 minutes each shift sorting out inventory paperwork because the system is old and slow. Nobody at the store has any influence, the area managers complain but the project for the new system is low priority. The CEO has the ability to see that this is a problem and the project needs increased priority.