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WestJet, Canada's second largest airline, used to do this a lot. I remember handing my coffee cup and trash to Clive Beddoe, one of the original founders, with
by wintogreen74 4y ago
WestJet, Canada's second largest airline, used to do this a lot. I remember handing my coffee cup and trash to Clive Beddoe, one of the original founders, with a double take. They were largely employee-owned and it showed. Then they went public, grew on the backs of shareholders and were taken private again by PE. Now they're worse than Air Canada, the former poster child for terrible airlines.
When a company is young and wants to engage employees I think this type of signaling can work great. When you're the established, mature incumbent and your employees feel they need to unionize to get fair treatment, this is a stunt for the public and not going to change anything internal.
- arcticbull 4y agoAC gets a lot of undeserved hate. They're better than all the US airlines, without exception and they're on par with a lot of continental European airlines. Much better than BA. There's things they could do better for sure, but onboard service, seats, lounges, ground staff - all solid. Huge improvements to Aeroplan after they bought it back. After a lot of bouncing around the US it's a treat to fly. I feel like hating on them is something of a Canadian pastime.
- red-iron-pine 4y agoReverse Anecdote: I've had a lot of bad experiences w/ AC, though they generally do better than AA or Delta. I'll also give AC credit: they have to fly a lot of not great routes as a national mandate, and that means cutting corners to make things profitable; the challenges of flag carriers, etc. etc.