> Sure, fixing the problem is great, but if the CEO needs to personally witness the issue for it to get fixed, then there must be thousands of other issues not

> Sure, fixing the problem is great, but if the CEO needs to personally witness the issue for it to get fixed, then there must be thousands of other issues not being fixed. If they have a good CEO, they will realize there is an issue with the reporting system and fix that. If not, at least the glaring issue gets resolved, and perhaps someone else is able to use this as evidence to improve the reporting system in the future.