It's less about seeing how x store runs and more about seeing how the job for x employee is, no? I dont think undercover bossing is helpful. But a CEO working

It's less about seeing how x store runs and more about seeing how the job for x employee is, no? I dont think undercover bossing is helpful. But a CEO working a barista or manager shift at a store and dealing with customers and all the shit employees deal with it going to be insightful for the CEO. Hopefully that will help set policy and make work better for those workers.