Jeff Wilke (former ceo of amazon retail) used to do that during Q4 peak. It was also pretty common for engineering teams to signup to do a day in the FC so they

Jeff Wilke (former ceo of amazon retail) used to do that during Q4 peak. It was also pretty common for engineering teams to signup to do a day in the FC so they could see what it was like. Bezos would do one day a year operating the customer service lines.