I don't know if toxic is the word for it. No human has infinite capacity for logic or empathy. Being conscientious takes effort almost by definition. All of us

I don't know if toxic is the word for it. No human has infinite capacity for logic or empathy. Being conscientious takes effort almost by definition. All of us need reminders to put that effort in. That's why people talk about "getting a seat at the table." If you are physically in a room with someone and they hear your voice and see your face you become more real to them. We face a choice of either denying the messy parts of human nature (and seeing how that goes) or adapting our processes to account for them.