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While we're at it, can we please mandate some sort of notification for recurring billing? I once interviewed at a company where they said that they had somethi
by joshmn 4y ago
While we're at it, can we please mandate some sort of notification for recurring billing?
I once interviewed at a company where they said that they had something like 30% dormant accounts still paying for the service. I asked how they were manage to pull this off. They said that if they hadn't had any activity 28 days they didn't send email reminders that they were being billed. I ended the call shortly thereafter.
Ever since, I've always been mindful about how frequently I'm not notified I paid for something by a company, but instead from my cardholder's app.
- duskwuff 4y ago> While we're at it, can we please mandate some sort of notification for recurring billing? Good news: "The proposed rule would require sellers to provide an annual reminder to consumers enrolled in negative option programs involving anything other than physical goods, before they are automatically renewed."