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I really like the idea of having a hard limit of 'clicks' to get something done/undone. If it's 4 clicks to subscribe, it should be no more than 4 to unsubscrib
by 1970-01-01 4y ago
I really like the idea of having a hard limit of 'clicks' to get something done/undone. If it's 4 clicks to subscribe, it should be no more than 4 to unsubscribe.
- CogitoCogito 4y agoI think a better approach is to just require business to accept certain standard ways of being informed of cancellation. I.e. they must accept an email, a phone call, a letter, etc. If they then want to have an even simpler cancellation flow, that is fine, but they must accept all of these basic methods. This is how it works in Sweden.