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This rings so true. As a designer it's invaluable to have teammates with domain expertise—they have a much better idea about customer pain points. Honestly, the
by samsolomon 4y ago
This rings so true. As a designer it's invaluable to have teammates with domain expertise—they have a much better idea about customer pain points. Honestly, they can usually articulate the problems better than customers can in interviews.
Where I work it's not uncommon for people to come into engineering through support > support engineering > software engineering. At one point our top AE decided he didn't want the stress of selling and went from AE > PM > UI Engineer. These have always been some of my favorite engineers to work with.