A little bit of knowledge can be less than useless. It gives the impression of understanding while passing over the harsher realities. The way that such a move

A little bit of knowledge can be less than useless. It gives the impression of understanding while passing over the harsher realities. The way that such a move is enacted matters. Is this shift scheduled on a random Saturday/Sunday with ~48 hours notice. Does the shift last 8 hours? Does his replacement randomly show up 30 minutes late and he needs to work an extra 30 minutes with zero notice? Does he need to open the shop bright and early after closing the night before? If the CEO is insulated from these rather common experiences then the exercise masks the problems with a veneer of understanding.