I don't think it's reasonable to use actions taken in an unprecedented situation as indicators of how they act in normal circumstances. To use your example, if

I don't think it's reasonable to use actions taken in an unprecedented situation as indicators of how they act in normal circumstances. To use your example, if a library started publishing illegal copies of some kind of emergency materials while their town faced a major flood, I wouldn't think the library was trying to replace publishers. Circumstances matter, and while you can argue the IA overstepped it's bounds I don't think that shows they can't be trusted.