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> I don't have a clear idea of what they even do. IT consulting firm? They do do some IT consulting, among other things, but the vast majority of their workfor

> I don't have a clear idea of what they even do. IT consulting firm? They do do some IT consulting, among other things, but the vast majority of their workforce is providing cheap sales & support staff to FAANG companies - these companies are famous for having well-remunerated staff, with generous benefits, hired through protracted interview processes. In reality most people actually working on their products are hired cheaply through vendors like Accenture and Cognizant.

toyg 4y ago
You're using FAANG too liberally. Accenture is not focused on selling to tech companies, they have existed since forever (they were a branch of Andersen Consulting). Their market is "big companies", any big companies.
- jxf 4y ago
  And big federal agencies and governments.
- deleted 4y ago
  [deleted]
- lucideer 4y ago
  > You're using FAANG too liberally [...] Their market is "big companies", any big companies. That's fair (though I can't edit now) - it's certainly not exclusively FAANG, though it is a significant percentage. Public contracts may be a similar or larger percentage.
PMan74 4y ago
Content moderation is another one - farm it off to an external entity like Accenture to manage and you are at arms length from putting some poor content moderator in front of some pretty disturbing content. https://www.nytimes.com/2021/08/31/technology/facebook-accenture-content-moderation.html https://www.nytimes.com/2021/08/31/technology/facebook-accen...
_the_inflator 4y ago
There is some truth to it. However, you need to understand the business model behind this. Accenture is maybe one of the largest proxy employer. This way you can onboard and offload large numbers of teams - at least in theory. I worked a lot with Accenture, enterprise context.
- EVa5I7bHFq9mnYK 4y ago
  So basically workforce in the cloud?
  - pwinnski 4y ago
    Accenture handles immigration paperwork so large companies don't have to, among other things.
  - red-iron-pine 4y ago
    Thats a modern buzzword way of saying "offshoring"
908B64B197 4y ago
> In reality most people actually working on their products are hired cheaply through vendors like Accenture and Cognizant. Not for engineering work. Vendors and Contractors typically have support roles like internal and external customer support or IT support. Processes that can't be automated will typically be sent to contractors until it's expensive enough that FTE automate it.
stcroixx 4y ago
That’s surprising - their teams are rarely able to deliver anything useful. It’s easy to fool a bank or insurance company, but FAANG should be able to better spot their technical ineptitude.
- lucideer 4y ago
  I think you're giving FAANG undue credit. These are rich companies - their competence is in investment, technical competence is not required.
djkivi 4y ago
Try the Fortune 500 also. The one I work at uses Accenture for much of its technical support.
- red-iron-pine 4y ago
  Same. Was at an F500 previously and we had a lot of Cognizant and Accenture personnel. COG was the line workers and ACC was engineers and higher-level stuff, like consulting for deployment roadmaps. Both were terrible.

toyg 4y ago

You're using FAANG too liberally. Accenture is not focused on selling to tech companies, they have existed since forever (they were a branch of Andersen Consulting). Their market is "big companies", any big companies.

jxf 4y ago
And big federal agencies and governments.
deleted 4y ago
[deleted]
lucideer 4y ago
> You're using FAANG too liberally [...] Their market is "big companies", any big companies. That's fair (though I can't edit now) - it's certainly not exclusively FAANG, though it is a significant percentage. Public contracts may be a similar or larger percentage.

PMan74 4y ago

Content moderation is another one - farm it off to an external entity like Accenture to manage and you are at arms length from putting some poor content moderator in front of some pretty disturbing content. https://www.nytimes.com/2021/08/31/technology/facebook-accenture-content-moderation.html https://www.nytimes.com/2021/08/31/technology/facebook-accen...

_the_inflator 4y ago

There is some truth to it. However, you need to understand the business model behind this. Accenture is maybe one of the largest proxy employer. This way you can onboard and offload large numbers of teams - at least in theory. I worked a lot with Accenture, enterprise context.

EVa5I7bHFq9mnYK 4y ago
So basically workforce in the cloud?
- pwinnski 4y ago
  Accenture handles immigration paperwork so large companies don't have to, among other things.
- red-iron-pine 4y ago
  Thats a modern buzzword way of saying "offshoring"

908B64B197 4y ago

> In reality most people actually working on their products are hired cheaply through vendors like Accenture and Cognizant. Not for engineering work. Vendors and Contractors typically have support roles like internal and external customer support or IT support. Processes that can't be automated will typically be sent to contractors until it's expensive enough that FTE automate it.

stcroixx 4y ago

That’s surprising - their teams are rarely able to deliver anything useful. It’s easy to fool a bank or insurance company, but FAANG should be able to better spot their technical ineptitude.

lucideer 4y ago
I think you're giving FAANG undue credit. These are rich companies - their competence is in investment, technical competence is not required.

djkivi 4y ago

Try the Fortune 500 also. The one I work at uses Accenture for much of its technical support.

red-iron-pine 4y ago
Same. Was at an F500 previously and we had a lot of Cognizant and Accenture personnel. COG was the line workers and ACC was engineers and higher-level stuff, like consulting for deployment roadmaps. Both were terrible.