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This is very incorrect. I work at Indeed. The company from the leadership on down has talked & moved for years towards better aligning what we deliver & what we
by straydusk 4y ago
This is very incorrect. I work at Indeed. The company from the leadership on down has talked & moved for years towards better aligning what we deliver & what we charge money for with what our customers want (hires).
You seem to have a jaded point of view, which is understandable. Indeed has historically operated on a pay per click model, similar to much of online advertising. In that model, much of the traffic is by definition not valuable.
Nevertheless, your statements about the conflict of interest are incorrect, and the business is very much not unethical.
- user3939382 4y agoI am very willing to be shown to be wrong, however let's simplify this. Indeed charges per candidate, and therefore is incentivized to provide the maximum number of candidates. Hiring companies want the smallest number of candidates, that are most likely to be right for the job. In other words, if you had an AI with infinite capability and resources, it would only recommend 1 candidate which would be the perfect person for the job. How is Indeed's interest in the most candidates and a hiring company's interest in the fewest but most qualified not a conflict? FYI this isn't speculation. I hired for hundreds of positions for years using Indeed's platform. Maybe the pricing model has changed in the 2 years since I used it. If that's true I'd be happy to hear it.
- cleverwebble 4y agoIf you sign up today and host a job on Indeed, you will only be charged for applicants you approve. You have a day or two to reject candidates. We charge more money per candidate that you approve, instead of charging you per apply or click. Internally, Indeed watches a ton of metrics, but our primary metric is how many people we ultimately helped get a job. We rarely release a feature unless we can prove it, with hard data, that it does. Secondary metrics monitor things like jobseeker and employer efficiency (how easy is it to find a mutual match.) In the last two years, the pricing model, the recommendation engine, everything is completely different.